Blue Cross And Blue Shield Of Michigan Phone Numbers and Emails

Toll-Free Number:

  • (855) 237-3501
Send Message

Customer Service:

  • (313) 225-9000
    For questions about ID cards, benefits, claims or other issues
  • (888) 563-3307
  • (877) 241-2583
  • (313) 225-7442

Legal:

  • (800) 552-8278
    Privacy Issues

Media:

  • (313) 549-9884

Technical Support:

  • (888) 417-3479

Blue Cross And Blue Shield Of Michigan Emails:

Customer Service
Legal
Privacy Inquiries
Media
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How to Contact Blue Cross And Blue Shield Of Michigan Customer Service?

Most Popular Number:

(855) 237-3501
Total calls: 12 Last call: Mar 23, 2024

What is the Blue Cross And Blue Shield Of Michigan Phone Number?

Blue Cross and Blue Shield of Michigan Phone Number extends a toll-free hotline at (855) 237-3501 for health insurance assistance. The line assists with enrollment, claims, policy changes, and general inquiries. Have your member ID and relevant details ready when contacting. The knowledgeable attendants operate from 8 AM to 8 PM (EST) on business days. Consider calling during off-peak hours to minimize wait times. The representatives consistently deliver commendable service.

What is the Blue Cross And Blue Shield Of Michigan Customer Service Email Address?

Blue Cross Blue Shield of Michigan Customer Service email is membersupport@bcbsm.com. This email channel allows members to address concerns, ask questions, or make requests without the immediacy of a phone call. When emailing, include your name, member ID, and the essence of your inquiry in the subject line. Providing detailed information in the email body helps expedite the resolution. Attach relevant documents for specific issues. While email responses may take longer than phone exchanges, they offer the flexibility of communication at your own pace. Expect a reply within a few business days, especially during peak correspondence times.

What is the Blue Cross And Blue Shield Of Michigan Address?

Situated at 600 E Lafayette Blvd, Detroit, Michigan 48226, United States, Blue Cross Blue Shield of Michigan Address is earmarked for matters traversing the snail mail realm, devoid of walk-in service for clients. If dispatching missives such as payments, policy scrolls, or formal missives, precision in addressing, coupled with your member ID, ensures adept tracking and handling. Letters dispatched to this locale undertake an internal system pilgrimage, charting courses to the suitable desk for redressal. Nonetheless, opting for the toll-free phone or email is the advised route for prompt assistance or curiosities, promising speedier rejoinders and direct links to customer service custodians.

What are the Blue Cross And Blue Shield Of Michigan Hours of Operation?

Blue Cross Blue Shield of Michigan Customer Service operates on weekdays from 8 AM to 8 PM (Eastern Standard Time) for telephone assistance and on-site services. Plan your calls or visits within this timeframe to avoid time slot mismatches. Customer service is fully operational during these hours, addressing queries related to claims, policy details, or membership concerns. While phone services are consistently available, on-site services may vary. Check with the local office or the central customer service center for the latest information on visitation hours.

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Contact Information

Blue Cross And Blue Shield Of Michigan Website:

Blue Cross And Blue Shield Of Michigan Help Center:

Corporate Office Address:

Blue Cross And Blue Shield Of Michigan
600 E Lafayette Blvd
Detroit, Michigan 48226
United States

Blue Cross And Blue Shield Of Michigan Rating Based on 20 Reviews

Rating details

1.8
more details
Diversity of Products or Services
Product or Service Quality
Billing Practices
Customer service

Rating stats

Rating trend

Summary of Blue Cross And Blue Shield Of Michigan Customer Service Calls

20 TOTAL
CALLS
07:17 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Blue Cross And Blue Shield Of Michigan?

Payments and Charges Question:

  • “Billing”
  • “Payment”
  • “Coverage on a bill”

Cards Question:

  • “I need my card sent out to me.thank u”
  • “To. Need member and card”

Request for Information Question:

  • “Request new cards”

Activation/ Cancellation Question:

  • “Cancel”

Product/ Service Question:

  • “Insurance documentation”

Other Question:

  • “None of your business”
  • “Letter”
  • “Ride share”

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